Shipping Policy

Shipping Policy

At CryptoKnight Brands LLC, we are committed to providing a seamless shipping experience for our customers. Please read our Shipping Policy carefully to understand how we handle and process orders. By placing an order, you agree to the terms outlined below.

Order Processing

All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email.

Orders are subject to availability and successful payment verification.

You will receive a notification once your order has shipped, including tracking information if applicable.

Shipping Methods and Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We offer standard and expedited shipping options to ensure flexibility for our customers.

Please note that shipping costs are non-refundable once the order has been shipped.

Delivery Times

Estimated delivery times vary based on your shipping method and location. Typical delivery times range from 5-10 business days for standard shipping.

Expedited shipping options may reduce delivery time to 2-5 business days, depending on availability.

Please note that delivery times may be affected by carrier delays, holidays, or unforeseen circumstances beyond our control.

International Shipping

We currently ship to select countries. International shipping rates and delivery times are calculated at checkout.

Please be aware of potential customs fees, taxes, or duties that may apply to your order. These fees are the responsibility of the customer and are not included in the shipping charges.

Tracking Your Order

Once your order ships, you will receive an email with tracking information.

Tracking updates may take up to 48 hours to reflect in the carrier’s system.

If you encounter issues with tracking, please contact us at support@cryptoknightbrands.com for assistance.

Shipping Partners

We partner with Printful to fulfill our merchandise orders. Printful’s terms and policies govern the production and initial shipping process. For more information, please refer to Printful’s policies here.

Packages are shipped via reputable carriers, including USPS, FedEx, and DHL, depending on your location and selected shipping method.

Lost or Damaged Packages

CryptoKnight Brands LLC is not responsible for packages lost or damaged during transit. If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging.

For lost packages, please check with the carrier directly using the tracking information provided. If you require further assistance, contact us at support@cryptoknightbrands.com.

Order Changes and Address Errors

Once an order has been processed, we cannot guarantee changes to shipping addresses or order details. Please double-check all information before completing your purchase.

If you notice an error in your shipping address, contact us immediately at support@cryptoknightbrands.com. We will do our best to assist, but we cannot guarantee changes after your order has been processed.

Returns and Exchanges

Please refer to our Return Policy for details on returns, exchanges, and refunds. Note that return shipping costs are the responsibility of the customer unless the issue is due to an error on our part.

Customer Support

If you have questions or concerns about your order, please reach out to us at support@cryptoknightbrands.com. We are here to help and will respond as quickly as possible.